FAQs

• Do you ship internationally?

  Currently, we ship across India. We’re working towards expanding international shipping soon.

• How long will it take for my order to reach me?

  All orders are dispatched within 7–10 working days from the date of order receipt.

• How do I track my order?

  Orders once processed and shipped can be tracked using the tracking number on the shipping agency’s website. An e-mail is sent to the customer after the order is shipped with this tracking number along with the service provider information.

• Is Cash on Delivery (COD) available?

  Currently, we do not offer Cash on Delivery (COD). However, we are working towards introducing this option soon to make your shopping experience even more convenient.

• What if I receive a damaged or wrong product?

  In the rare case of a damaged or incorrect item, please contact us within 48 hours of delivery at [care@labelikshaa.com] with your order details, photographs and a video clip of the item, and our team will assist you within 3-4 working days.

• How do I know which size to order when buying online?

  When you shop on our website, each one of our clothing pieces has a size guide so you can match the garment to your measurements. If you have any questions related to sizing, please message us on our customer support number at +91-9966899958.

• Which payment methods do you accept?

  For domestic transactions, we accept all major debit & credit cards (including MasterCard, Visa & American Express) and provide Net Banking Option across major banks.

• How do I care for my garments from Label Ikshaa to ensure they last a long time?

  Luxurious, breathable and versatile, our pieces have a special place in our hearts. Every garment has a care label attached with instructions for washing, drying and ironing for your easy reference.